Privacy Policy

1. Introduction

AL-AZIID Investments Limited (“we”, “us”, or “our”) respects your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, request services, or make payments through our platform.

2. Information we collect

We may collect personal information such as your name, email address, phone number, billing address, and payment details when you:

• Submit an inquiry through our contact form
• Place an order or request a quotation
• Make a payment via PesaPal or another payment provider
• Subscribe to updates or business communications

3. How we use your information

We use the information we collect to:

• Process transactions and fulfill orders
• Respond to your inquiries and provide customer support
• Improve our website, products, and services
• Comply with legal and regulatory obligations
• Send occasional business updates with your consent

4. Payment processing

We use PesaPal as our payment gateway. When you make a payment, your transaction details are collected and processed securely by PesaPal in accordance with their privacy and security policies. We do not store your full card or mobile-money details on our servers.

5. Sharing your information

We do not sell your personal information. We may share your information only with trusted third parties such as payment processors, delivery/logistics partners, and regulatory authorities where required by law.

6. Data security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Your rights

You have the right to access, correct, or delete your personal information. To exercise these rights, or if you have any questions about this Privacy Policy, please contact us using the details on our website.

8. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page, and continued use of our website after changes means you accept the revised policy.